My Support Cases.First, review the debug log file of the network license server to identify the cause of this error. Post a Question, Get an Answer Get answers fast from Autodesk support staff and product experts in the forums. Need Help? Tell us about your issue and find the best support option. Get answers fast from Autodesk support staff and product experts in the forums. How to change the assigned ports on an Autodesk license server and client. To resolve the error generate or request Autodesk software multi-user Network license on correct host ID of the license server manager. Wrong information on the license file license was encrypted on wrong MAC Ethernet address or hostname. To translate this article, select a language. Skip to main content.Īutodesk Knowledge Network. If the license is expired, generate a new license file from your Autodesk Account. First, review the debug log file of the network license server to identify the cause of this error.